This festive season I decided, to minimise the pain associated with christmas shopping, to do it all online. Of course, like a Pavlov dog, I had erased from my mind the reason why online shopping is not all it’s made up to be.
It’s easy to browse for something, to be sure. It’s easy to pay for something, of course. What isn’t quite so easy is obtaining your goods. It’s a hit and miss affair.
Your online shop of choice might state that you will receive your goods in one to two days. Then you get home (having ordered something at work for example) and find a card saying ‘we tried to deliver but you weren’t in so we’ve sent your parcel back to the depot’. But, you think, it’s supposed to come tomorrow!
Or, just as easily, the item that should have been delivered in one to two days turns up three months later, and you can’t even remember why you purchased it, or who it was for.
So there I was, waiting for one of those ‘delivery next day’ parcels. And I was quickly running out of ‘next day’, so to speak. But I had tools. I had a tracking number. With this number I could track my item. I could see, virtually, where it was. At that specific time it was…
…‘Out for delivery’. I lived in hope. But not expectation.